FAQ AND POLICY
Our Policies & Procedures
Your Privacy
At Champions Gymnastics, we take the protection of your privacy seriously; our Privacy Policy outlines what information we collect and how it is used. We reserve the right to change this Privacy Policy at any time. Please check our Privacy Policy often to ensure that you are up to date. By visiting and using this website, you agree to the terms and conditions of this Privacy Policy. By providing any information on our site, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
Your Information
Champions Gymnastics’ primary goal in collecting personal information is to improve your experience. We may use your personal information to contact you regarding your inquires or usage of our services, or to provide requested services to you. We will not collect any personal information from you unless you choose to provide it to us. Champions Gymnastics will not sell any customer information.
Anti-harassment
Champions Gymnastics is committed to providing a safe and healthy environment free from harassment, intimidation, and disruptive behaviour for all of our members and employees.
Payment Policies
Payments are to be made at time of registration, along with a Club Registration Fee, plus all applicable taxes (valid July 1 through June 30 annually).
Credit Policy
If withdrawing from a program before the Session begins, we will credit the total amount of the class fee. we will issue a full credit for you to use towards a future session. If the session has started, a credit can be issued for the price of the session, minus any classes attended or missed. If cancelling a Camp Day prior to the day, you will receive a credit. You will not receive a credit if it is the day of. Credits are transferable to any family members, Champions gift certificates, Camp, future Sessions, or Pro-Shop . NO REFUNDS will be issued. All Club fees of $35.00+HST are non-Refundable. Club Fees are renewed July 1st of every year.
Lost & Found Policy
On the 15th of each month Champions will empty the lost and found and donate ALL applicable items.
Your Feedback
Champions Gymnastics welcomes your feedback regarding our Policies. If you have a question, concern, or comment please contact us.
FOOTWEAR POLICY
Champions is a shoe free facility all year round. Please remove your shoes as you come in the front doors.
GYM CLOSURE
Champions Gymnastics is not responsible for gym closure as a result of events beyond our control (i.e. extreme weather, Safety concerns, or power outage). Refunds or credit will not be issued due to inclement weather or circumstances beyond our control. Gym closures will be posted on our Facebook and Instagram.